Legal

Grievance officer

In line with India's IT Rules, 2021 and the Digital Personal Data Protection Act, 2023, we name a grievance officer you can write to about this website and how your data is handled.

Who to contact

Grievance officer: Swarnima Verma
On behalf of: Swatah Software, a proprietorship of Swarnima Verma
Email: support@swatah.io
Address: Thana Tehsil Biswan, Biswan, Sitapur, Uttar Pradesh 261201

What you can raise

  • A complaint about content on this website.
  • A request about personal data of yours that we hold from our correspondence — to see it, correct it, or have it erased where we are not required to keep it.
  • A concern about how we have handled an earlier request.

How quickly we respond

We acknowledge a grievance acknowledged within 24 hours, resolved within 15 days of receiving it. Please include enough detail for us to find the matter and a way to reach you.

Our products

A grievance about a specific product (for example a billing or data question inside Supply Saarthi) is best raised through that product, which has its own grievance contact. We will redirect you if a message reaches the wrong place.